Privacy policy
Last updated October 23, 2026. The French version prevails in case of discrepancy.
This policy explains what personal information MOTCIBLE collects, why, who it is shared with, how long it is kept and how to exercise your rights, in accordance with Quebec’s Act respecting the protection of personal information in the private sector.
Person in charge of protecting personal information
Title: person in charge of the protection of personal information at MOTCIBLE.
Email: contact@motcible.com
Address:
Information collected and why
| Source | Information | Purpose |
|---|---|---|
| Contact form | Name, company, email, phone (optional), number of employees, service needed, deadline, message | Respond to your request and prepare a proposal |
| Self-assessment | None: the result is calculated in your browser | Your answers reach us only if you send them through the contact form |
| Emails and projects | Contact details and documents you entrust to us | Carry out the agreed project and invoice it |
We collect only the information needed for these purposes. We don’t sell it or use it for other purposes without your consent.
Cookies and analytics
This site uses no tracking cookies, no advertising tools and no fonts loaded from a third-party service. It may only remember, in your browser, the language you chose.
Disclosure outside Quebec
Some providers that help us run the site and the business store information outside Quebec. Before choosing them, we assessed that the protection they offer is adequate. Formspree receives the site’s forms; its servers are in the United States. Our web host may process technical connection data, such as IP addresses, on servers outside Quebec.
Retention
- Requests that don’t lead to a project: 24 months after the last exchange, then destroyed.
- Mailing list: until you unsubscribe.
- Project and billing records: for the period required by tax laws, then destroyed.
Security
Information is kept in accounts protected by strong passwords, and only the people who need it for the project have access. Please don’t send confidential documents through a form; we’ll agree on a secure way to share them first.
Your rights
You may ask to access, correct or delete your information, or to receive it in a structured technological format, and you may withdraw your consent at any time. Write to the person in charge at the address above; we respond within 30 days. If you are not satisfied with our response, you may contact Quebec’s Commission d’accès à l’information.
Confidentiality incidents
If an incident presents a risk of serious injury, we notify the people concerned and the Commission d’accès à l’information, and we record the incident in our register.